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Return & Refund Policy  

Desert Rain Miami do not offer return or refunds on any hair bundle purchases.

Due to the nature of our product, and federal health regulations, and hygiene concern, all of our human hair bundles are FINAL SALE.
If you believe that you have received defective merchandise, please contact us immediately. We will NOT allow an exchange if the item has ANY signs of being worn.

Hair package cannot be brushed, washed, fingered through, combed, cut, or taken out of the bundle pack. Even after everything the return takes place, the return shipping charge would be added to buyer's account.

Our hair undergoes a strict quality control process to ensure that our customers receive only the best virgin hair. If you have any questions comments or concerns, contact "Desert Rain Miami" customer service directly at info@desertrainmiami.com or whatsapp directly at +1 (305) 303-4611.